Search the Knowledgebase
Submit Question to Customer Service
Live Help - Activation
My Support Account
Help
*
Denotes a required field.
Identification
*
User ID or Email Address
:
(enter email address if you do not have a user ID)
Include Additional Info To Help Us With Your Request...
*
Product:
*
qwerty
*
Category:
*
*
Windows Version
:
--
98SE
ME
2000
XP
Vista
Other
(NOTE: software installed on a MAC is not eligible for support)
*
Version and Build
:
(Open the software and go to Help > About to find the version and build number)
*
Serial Number
:
(Open the software and go to Help > About to find the serial number)
Computer ID
:
(Open the software and go to Help > About to find the computer ID)
Processor Speed
:
(Example: Intel Pentium 4 processor)
RAM
:
--
Less than 1GB
1GB
2GB
4GB
More than 4GB
Video Card
:
(Brand of card and driver version)
Sound Card
:
(Brand of card and driver version)
Video Capture Card
:
(OHCI compliant IEEE1394 card)
CD Burner
:
(Brand of burner and model number)
Camera
:
(Camera used to capture and print to tape)
Editing Skill Level
:
--
What's a DV Camera?
First Time Editing
Made Several Successful Projects
Semi-Professional
Years of Experience
Decades of Experience
(Please define your video/audio editing skill level)
Tech Skill Level
:
--
Just Starting Out
Frequent Computer User
Can add hardware to PC
Can Custom Build PC's
High-Level Expert
(Please define your technical skill level)
Question Data (DO NOT provide sensitive data, like credit card numbers, when submitting a question)
*
Subject
:
*
Question
:
Do You Need To Attach Documents To Your Question? Do So Here...
1
Click The Button Below When You Are Done...
Select Language:
English
|
Deutsch
|
Español
|
Français
|
© 2008 Sony Creative Software Inc. All Rights Reserved.
All Software
ACID
CD Architect
Children's Software
Cinescore
Home Studio Products
Media Manager for PSP™
Noise Reduction
Sound Forge
Training and Support
Vegas
Loops & Samples
Cinescore Theme Packs
Artist Integrated Loops
Sound Effects
Vision Series
Support Home
Knowledgebase
Technical Support
Customer Service
Register Software
Forums
Training
Software Updates
Manuals
Product Suggestion
All Downloads
Free Downloads
Trials and Demos
Updates
Manuals
White Papers
Utilities
Development Kits
Acoustic Mirror Impulses
Software
Media & Content
Upgrades
Training & Support
Order Status
Find a Dealer
Academic Pricing
Customer Service
Personal Information
My Software
My Orders
My Support
My Certifications
Preferences
Forum Settings
System Information
Register Software
About Us
Contact Us
Events
Jobs
Newsletters
Our Partners
Press Releases
Product Reviews
Showcase